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Support Packages >
Compare |
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Here are the
different support package available for all Di-O-Matic products :
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VIP |
Premium+
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Premium |
Basic |
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Best Value |
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Best Price |
FREE |
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| Maintenance |
| Automatic
notification of latest version |
YES |
YES |
YES |
YES |
| Free
update : latest minor version (v1.x to v1.x) |
YES |
YES |
YES |
NO |
| Free
upgrade : newest major version (v1.x to v2.x) |
YES |
YES |
NO |
NO |
| Early
update to 64 bit version |
YES |
YES |
NO |
NO |
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| Beta
Testing |
| Beta
access |
YES |
YES |
NO |
NO |
| Early
access to updates and upgrades |
YES |
YES |
NO |
NO |
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| Support |
| Installation
support |
YES |
YES |
YES |
YES |
| Knowledgebase
access |
YES |
YES |
YES |
YES |
| Technical
support |
YES |
YES |
YES |
NO |
| Priority
technical support |
YES |
NO |
NO |
NO |
| Escalation (bug fixing if no workaround
is found) |
YES |
NO |
NO |
NO |
| Custom
development hiring (hourly rate based) |
YES |
NO |
NO |
NO |
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Licensing |
| Authorization
support |
YES |
YES |
YES |
YES |
| Companion
License |
YES |
NO |
NO |
NO |
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Access to
exclusive Di-O-Matic tools |
| vomBatch
(3ds max, maya, xsi) |
YES |
NO |
NO |
NO |
| Pose-O-Matic
(3ds max) |
YES |
NO |
NO |
NO |
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Conditions |
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Pricing,
per support package |
299 $ |
99 $ |
49 $ |
FREE |
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Support
package applies to |
all products* |
1 product |
1 product |
all products |
| Duration |
12
months |
12
months |
12
months |
unlimited |
All updates and
upgrades offers are only applicable to your registered products.
* 1 copy of the VIP membership covers you for any series of different
Di-O-Matic products. If you own several copies of the same product,
you must purchase the same amount of support package...click
here for examples.
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Di-O-Matic Support Packages
: starting at only $49 USD
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The
Di-O-Matic Premium, Premium+ and VIP support packages
are valid
for a full year (365 days inclusive) starting on the
date of purchase.
At the
expiration date you will lose all benefits. You will
then need to renew your yearly support package.
Should you prefer to not
renew, you will then be covered by the limited
Basic support package. |
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